Support

Shipping

How long does it take to receive my order?
Each piece is prepared individually.
Please allow 1–3 business days for production and 2–4 business days for shipping within the U.S.

Will I receive tracking information?
Yes, tracking details are provided once your order has shipped.

Where do you ship?
Currently shipping within the United States.

 

Product

Are the cases protective?
Designed for everyday protection with a slim, lightweight structure.

Will it work with wireless charging?
Yes, all cases are compatible with wireless charging.

 

Orders

Can I return my order?
Returns are accepted within 14 days of delivery.
Items must be unused and in original condition.

What if there is an issue with my order?
If your item arrives damaged or incorrect, contact us and we’ll take care of it.

 

Need help?
Contact us at onceprojectcases@gmail.com